Privacy Policy

Effective Date: 4 June 2025

Trellis Academic (“Trellis Academic,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect, how we use and safeguard it, your rights, and your choices.

1. Information We Collect

We collect personal information as part of the application and admissions process, including:

• Name, contact details, and date of birth

• Academic records, transcripts, test scores, essays, and supporting documents

• Parent/guardian names and contact information

• Communications related to applications

• Technical data (IP address, browser type, device information) for security and improvement

We do not collect more information than is reasonably necessary for our services.

2. How We Use Your Information

We use your personal information to:

• Process, review, and evaluate applications

• Verify submitted information

• Contact you or your guardians about your application and related updates

• Comply with legal obligations

• Improve our application process and user experience

• Conduct internal analytics and reporting

We do not use your information for unrelated purposes without your consent.

3. Sharing and Disclosure

We do not sell or trade your personal information.
We may share it with:

• Authorized staff and contractors who require access and are bound by confidentiality

• Service providers supporting our operations, bound by data protection agreements

• Government authorities, as required by law

• Educational partners, only with your knowledge or consent and for admissions purposes

4. Data Security and Retention

We use administrative, technical, and physical safeguards to protect your data, including encryption, secure servers, access controls, and regular audits.
We retain your data only as long as needed for the purposes described, unless a longer period is required by law.

5. International Transfers

Your information may be processed or stored in other countries. We take reasonable steps to ensure your data remains protected according to this policy and applicable law.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access and receive a copy of your data

• Correct or update your information

• Request deletion or restrict processing (subject to legal requirements)

• Object to certain uses

• Withdraw consent where applicable

• Data portability, where provided by law

To exercise your rights, contact us at info@trellisacademic.com. We may verify your identity before acting on your request.

7. Children’s Privacy

We do not knowingly collect information from children under 13 without parental consent. If we learn we have, we will promptly delete it.

8. Third-Party Links

Our website or communications may include links to third-party sites. Trellis Academic is not responsible for their privacy practices. Please review their policies before providing any information.

9. Changes to This Policy

We may update this policy at any time. Changes will be posted on this page with a new effective date.

10. Limitation of Liability

Except as required by law, Trellis Academic and its affiliates, employees, and agents are not liable for any indirect, incidental, or consequential damages related to the collection or use of your information.

11. Contact Us

For questions or requests about this Privacy Policy or your data, contact:

Trellis Academic
Email: info@trellisacademic.com